Family Support Service

Our unique, home visiting Family Support Service provides information and practical support for individuals and families affected by learning disability. The team includes a multilingual Family Adviser who speaks Urdu and Hindi.

Family Support Service TeamOur Family Advisers:

  • Are experienced and qualified professionals in learning disabilities (LD) and Autism (ASD)
  • Are professionally led to ensure they provide the best service
  • Have expert knowledge of the laws governing services for people with disabilities
  • Have experience across Reading Borough Council's Children's and Adult Services.

The team can provide information and advice around:

  • Diagnosis
  • Health and social care
  • Housing, benefits and legal issues
  • Hate crime
  • Leisure and social activities.

Our Family Advisers can also:

  • Accompany individuals and families to appointments, appeals, reviews and court hearings
  • Help to fill out forms
  • Be a listening ear

You can contact the Family Support Team by calling 0118 966 2518 between 9.30am and 1.30pm, Monday to Friday or by visiting Reading Mencap at 21 Alexandra Road, Reading RG1 5PE. An answerphone is available at other times, please leave a message.

You can arrange a home visit, an appointment at the centre or get information and advice over the telephone.