Wellbeing news

Queen Victoria Chiropody Clinic

Feet are critical to everyday life and problems with them can cause misery and mobility difficulties. You might not be able to reach your feet to cut your toe nails or may have a more complicated foot issue that needs treating by a professional.

The Queen Victoria Chiropody Clinic is a charity which provides foot care services to anyone living in Reading or Earley, who is aged over 60 or unable to manage their foot care because of a disability or medical condition.

Treatments include: Aching feet

  • Corn and callous treatment
  • General and diabetic foot care
  • Nail trimming/hard skin removal 
  • Ingrown nail treatments
  • Treatment for fungal infections of the nail and skin
  • General foot health advice.


Charges made for treatments represent about half the true cost with the balance provided by the charity.

The clinic is based at 17 St John’s Road, Reading RG1 4EB.

Call 0118 959 0306



Information to help you stay warm

Sometimes it is hard to tell if a person has hypothermia. Look for clues. Warm house image

  • Is the house very cold?
  • Is the person not dressed for cold weather?
  • Is the person speaking slower than normal and having trouble keeping his or her balance?

Watch for the signs of hypothermia in yourself, too. You might become confused if your body temperature gets very low. Talk to your family and friends about the warning signs so they can look out for you.

Early signs of hypothermia:

  • Cold feet and hands
  • Puffy or swollen face
  • Pale skin
  • Shivering (in some cases the person with hypothermia does not shiver)
  • Slower than normal speech or slurring words
  • Acting sleepy
  • Being angry or confused.

 Later signs of hypothermia:

  • Moving slowly, trouble walking, or being clumsy
  • Stiff and jerky arm or leg movements
  • Slow heartbeat
  • Slow, shallow breathing
  • Blacking out or losing consciousness.

Call an ambulance right away if you think someone has warning signs of hypothermia.

 What to do after you call 999:

  • Try to move the person to a warmer place
  • Wrap the person in a warm blanket, towels, or coats — whatever is handy. Even your own body warmth will help. Lie close, but be gentle
  • Give the person something warm to drink, but avoid drinks with alcohol or caffeine, such as regular coffee
  • Do not rub the person's legs or arms
  • Do not try to warm the person in a bath
  • Do not use a heating pad.


Act FAST at the signs of a stroke. Easy Read leaflet

Do you know the signs of stroke? You only need to see ONE sign – Face, Arms or Speech, to act fast and call 999.

Stroke is a medical emergency and the FAST test helps you identify stroke symptoms:

Face – has their face fallen on one side? Can they smile?

Arms – can they raise both arms and keep them there? 

Speech – is their speech slurred?

Time to call 999 if you see any one of these signs.

Other stroke symptoms people should be aware of include:

  • Sudden loss of vision or blurred vision in one or both eyes
  • Sudden weakness or numbness on one side of the body
  • Sudden memory loss or confusion
  • Sudden dizziness, unsteadiness or a sudden fall, especially with any of the other symptoms

Take any of the above symptoms seriously and call 999 with delay if you notice any one in yourself or others, even if you are unsure.

Make the call. Dial 999 even if you are not sure it is a stroke.

Download an Easy Read version of Act F.A.S.T.


Keeping well in cold weather

Severe weather can have a serious impact on health and wellbeing, especially for older people, adults with long term health conditions and disabilities and families with young children. The following advice will help you stay safe, warm and well:

Stay warm indoors

Keep the temperature in main rooms between 18 - 21°C. A toddler or baby’s bedroom should be around 20°c.

Shut curtains and keep doors shut to keep the warmth in.

If you have trouble keeping your home warm call Winter Watch on 0118 937 3747.

Winter Watch is run by Reading Borough Council and a number of local voluntary and health services to make sure you do not live in a cold home during the winter months.

It is available to Reading residents who are on a low income and either over 60, have very young children, have a disability or health concerns.

Winter Watch can help you by:

  • Carrying out a home energy check
  • Giving advice on your bills and energy provider
  • Telling you about grants to help you insulate your home
  • Carrying out minor repairs to stop draughts
  • Lending you a heater or dehumidifier.

You can apply for Winter Watch until Saturday 31 March by phoning 0118 937 3747.

Going out

Dress in several layers. Babies and young children need one more layer than adults.

Always wear a hat and gloves. Beware of hazards - scarves are good for adults but scarves and hood strings can strangle smaller children.

Be seen - make sure children wear something bright or fluorescent during the day and something reflective at dusk and in the dark.

Wear shoes with a good grip to help avoid slipping and take your time when walking.

In drier winter air children lose more water through their breath – make sure they have plenty to drink to avoid getting dehydrated.

Young children are less likely to recognise when they are cold and more likely to lose body heat quickly due to their smaller size. Check on your child regularly if it snows and they are playing outside - if they are wet or cold bring them inside. Watch out for:

Frostbite – signs include pale, grey or blistered skin on the fingers, ears, nose, and toes. If you think your child has frostbite bring the child indoors and put the affected area in warm (not hot) water.

Hypothermia – signs include shivering, slurred speech, and unusual clumsiness. If you think your child has hypothermia call 999 immediately.

Stay well

Protect yourself from flu. Adults with certain medical conditions and children aged 2 – 7 are eligible for a free flu vaccine – ask your GP (vaccine for children is a nasal spray).

Flu is a very unpleasant illness and can have serious consequences for people with long term illness and young children. Symptoms of flu include: fever, chills, aching muscles, headache, stuffy nose, dry cough and a sore throat lasting up to a week.

Keep your medicine cabinet stocked with over the counter medicines (like ibuprofen, paracetamol and calpol) to deal with minor winter illnesses.

At the first sign of flu ask your local pharmacist or call NHS 111 for advice.